Frequently
Asked Questions

Find answers to your most pressing questions about our products and services.

Who is Oneflor Europe?

Oneflor Europe is an international supplier of vinyl flooring, based in Kortrijk, Belgium. We provide innovative flooring solutions to customers throughout Europe and beyond, serving both residential and commercial sectors.

We take immense pride in featuring flooring ranges with premium decors, setting a new standard in the industry. Our versatile product range is crafted for a wide variety of commercial and residential projects.

Strategically located in Kortrijk, Belgium, our logistics center ensures prompt delivery across Europe and in the UK. Our team is passionate about providing impeccable service and exceptional products to our valued customers.

What types of flooring does Oneflor Europe provide?

Oneflor Europe provides a diverse portfolio of vinyl flooring, including:

  • Dry Back: Traditional glue-down planks and tiles.
  • Rigid Click: Planks & tiles with a click system for an easy installation.
  • Loose-Lay: Tiles that can be laid without adhesives.
  • Interlocking: Tiles with a unique locking system for enhanced stability.
  • Woven Vinyl: Textured surfaces for a unique aesthetic.

Each type caters to specific installation needs and design preferences.

Where can I buy Oneflor flooring?

If you’re a business seeking inquiries, you can get in touch with us directly:

  • Address: Wittestraat 10, B-8501 Kortrijk, Belgium
  • Phone: +32 56 41 06 04
  • Email: info@oneflor-europe.com

If you’re a personal customer, use our dealer locator map to find a dealer near you where you can purchase our flooring.

Why choose dry back or rigid click flooring?

Choosing the right LVT flooring can make all the difference in your space. Dry back flooring (also known as glue-down vinyl) is perfect for larger commercial spaces or busy areas in your home. It’s sleek, durable, and provides a smooth, seamless look. 

Dry back is ideal for custom renovations where precision is key. It gives a long-lasting, professional finish that can stand up to heavy foot traffic.

If you're looking for something quick and easy to install, Rigid Click flooring is your go-to option! With its simple click-lock system, it’s ideal for quick renovations and works over most surfaces, even those that aren’t perfectly level. 

This makes it perfect for bedrooms, living rooms, bathrooms and kitchens where you need comfort underfoot. Rigid click is the ultimate choice for fast, beautiful results without the mess of glue.

Whether you’re looking for durability with dry back or convenience with rigid click, we have the perfect flooring for your project.

Where can vinyl flooring be installed?

Vinyl flooring is versatile and suitable for various environments, including residential spaces like living rooms and kitchens, as well as commercial areas such as offices and retail stores. Its water-resistant properties make it ideal for bathrooms and other moisture-prone areas.

Can vinyl flooring be installed over existing floors?

Rigid click flooring can often be installed over existing flooring, provided the subfloor is clean, dry, and level. However, it's essential to assess the condition of the existing floor and consult installation guidelines or a professional installer for the best results.

How do I lay my vinyl floor?

Here are general steps for laying your vinyl floor:

  1. Prepare the Subfloor: Ensure the subfloor is clean, dry, and level. Remove any debris or old adhesive.
  2. Acclimate the Flooring: Leave the vinyl planks in the room for 24-48 hours to adjust to the temperature and humidity.
  3. Plan the Layout: Start from the center or a straight wall and plan the layout to minimize cuts and ensure symmetry.
  4. Install the Planks:
    • For Glue-Down (Dry Back): Apply adhesive evenly and press the planks firmly into place.
    • For Rigid Click: Interlock the planks by clicking them together.
    • For Loose-Lay: Lay the planks directly on the subfloor without adhesive or use a tackifier.
  5. Trim and Finish: Cut the planks to fit edges and corners, and install baseboards or trim for a finished look.

Always refer to the specific installation guide provided with your product.

How do I maintain and clean vinyl flooring?

Maintaining vinyl flooring is straightforward:

  • Regular Cleaning: Sweep or vacuum to remove dust and debris.
  • Mopping: Use a damp mop with a mild cleaner suitable for vinyl floors.
  • Avoid Harsh Chemicals: Do not use abrasive cleaners or scouring pads, as they can damage the surface.

Promptly clean spills to prevent staining and ensure the longevity of your floor.

Is vinyl flooring environmentally friendly?

Oneflor-Europe priorities responsibly sourced materials to reduce our environmental impact. Our products are designed to support circular economy principles.

We minimise energy use and waste in manufacturing.

Our innovative flooring reduces the need for maintenance (ECOPROTEC™).

We exclusively produce flooring that is 100% recyclable, A+ certified and phthalate-free.

Does Oneflor Europe offer design customisation?

Our room visualiser tool can facilitate the design of your renovation. Simply upload a picture of your room and pick from our 200+ floors.

https://oneflor-europe.esignserver3.com/

How can I reach Oneflor Europe for more information?

If you’re a business seeking inquiries or additional details, don’t hesitate to get in touch with us:

Address: Wittestraat 10, 8501 Kortrijk, Belgium

Phone: +32 56 41 06 04

Email: info@oneflor-europe.com

Our team is here to support you with all your flooring needs.

For personal customers, please direct your inquiries to your local flooring retailer.

Still have questions ?

We’re here to help you!